Highest standards thanks to quality assurance

Drinking water is subject to the strictest controls. No other food product has so many regulations. The drinking water in Germany must comply with the quality requirements of the Drinking Water Regulations (TrinkwV).

Constantly monitored

Our water quality is of particular importance to us. Our subsidiary WVE GmbH Kaiserslautern has its own accredited research lab, where experts continuously carry out microbiological tests. In addition, the chemical-physical examinations and pesticides are tested at other accredited laboratories.

Only the best for you

You can use our drinking water directly for preparing baby food. Our drinking water is ideally suited even for special dietary needs (such as low-sodium diet plans).

Save your cash

Our drinking water has a hardness grade of 1 - in other words, it is very soft. The advantages: you need less detergent and cleaning agents. You protect your wallet and the environment.  In addition, the wastewater is less polluted.

Drinking water information system

Thanks to a new information system, all citizens of the Rhineland-Palatinate region now have the opportunity to access information about official tests carried out on their drinking water. The results of analysis on key parameters from the last three years can be viewed via the Rhineland-Palatinate Water Management website. The appropriate test location can be selected via a map or by entering a postal address. The results can be displayed as a table or a line chart.

For further information visit www.trinkwasser.rlp.de

Water quality

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mo. - Fr. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mo. - Mi. from 8:30 am until 4:00 pm
    Do. from 8:30 am until 6:00 pm
    Fr. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Mo. - Fr. from 8:00 am until 4:00 pm
    Appointments outside of business hours are possible
    Please call (0631) 8001-2430

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)