If something was left behind

Did you lose something?
Perhaps it was left on one of the buses of SWK and an honest person turned it in? SWK keeps lost properties for one week at the Traffic Control Center of SWK Verkehrs-AG.

Traffic Control Center
Stiftswaldstrasse 4
67657 Kaiserslautern
Tel.: (0631) 8001-5000

You can also send us this Online-Form.

City Hall Lost and Found Office

If you did not find it at our office: The lost and found items are handed over to the Lost and Found Office at City Hall after one week.

Städtisches Fundamt Kaiserslautern
Rathaus Nord  [City Hall North]
Benzinoring 1, 3. Obergeschoss, Zimmer C 302
67657 Kaiserslautern
Tel.: (0631) 365-4023

Lost and Found


Alle mit einem Sternchen (*) gekennzeichneten Felder sind Pflichtfelder.

Lost and Found

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mo. - Fr. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mo. - Mi. from 8:30 am until 4:00 pm
    Do. from 8:30 am until 6:00 pm
    Fr. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Mo. - Fr. from 8:00 am until 4:00 pm
    Appointments outside of business hours are possible
    Please call (0631) 8001-2430

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)