Well connected with SWK

Stadtwerke Kaiserslautern Versorgungs-AG operates the regional power distribution networks and the gas distribution network in Kaiserslautern, Otterberg and the 19 surrounding communities. 

Additional information is available on the network area map:

Network area map of the SWK Stadtwerke Kaiserslautern Versorgungs-AG (PDF, 285 KB)

We plan the construction and maintenance of the networks and thus ensure the supply quality for the consumer. All of our market partners are given non-discriminatory access to the networks. 

Always well informed

We stand for transparency. You will get all the important information from us regarding the framework for using the network, and you will learn all about the reporting and disclosure requirements.


How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)