Network charges for natural gas

Network user fees are charged for using the network and the systems.

Information on the current network charges and the network charges from the previous years:

Network charges effective January 1, 2016 (PDF, 53KB)

Archiv:

Network charges effective January 1, 2015 (PDF, 115 KB)
Network charges effective January 1, 2014 (PDF, 110 KB)
Network charges effective January 1, 2013 (PDF, 141 KB)
Network charges, effective January 1, 2012 (PDF, 141 KB)

Network charges

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)