Immerse yourself into the wonderful world of water

Would you like to know where the drinking water for Kaiserslautern is actually coming from, and how well the water quality is monitored? Visit us at the House of Water.

SWK offers you at the House of Water:

  • Experience-oriented tours through the waterworks for children from pre-school to college level
  • Natural history tours into the water protection area
  • Exhibitions
  • Lectures
  • A meeting place for envionmental education, seminars, trainings, conferences

Your way to us

via Autobahn (PDF, 319 KB)
via the City (PDF, 307 KB)

Your contact

Ana Hörhammer-Luis
Tel.: (0631) 8001-3121

House of Water

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)