SWK District heating – environmentally friendly and cost-effective

Why invest unnecessarily in time and money when dealing with heating and hot water? Leave the work to us and benefit from the services of the Stadtwerke Kaiserslautern: SWK delivers district heating directly to the house in all regions that are connected to the district heating grid - cost effectively, environmentally friendly and reliably.

For you. With all our energy.

We can provide you with additional help:

SWK Customer Service Center
Bismarckstr. 14
67655 Kaiserslautern
Mo. - Fr. from 8:00 am until 5:00 pm
Call us (0631) 8001-1200
Email: customerservice@swk-kl.de

SWK CityServiceCenter
Fackelstr. 36
67655 Kaiserslautern
Mo. - We. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr.  from 8:30 am until 4:00 pm
Call us (0631) 8001-1200
Email: customerservice@swk-kl.de


kundenservice@swk-kl.de

SWK District heating

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)