Contact us!

Do you have questions? Do you need schedules or ticket information? Did you leave something on the bus? Do you need a bus for a special trip? We will be happy to help you - just contact us!

Lost and found:

Traffic control center
Stiftswaldstrasse 4
67657 Kaiserslautern
Tel.: (0631) 8000-5000
Fax: (0631) 8001-5055

City Hall Lost + Found Office
Rathaus Nord [City Hall North]
Benzinoring 1, 3rd floor, room# C 302
67657 Kaiserslautern
Mrs. Schmuel
Tel.: (0631) 365-4023
Email: sandra.schmuel@kaiserslautern.de

Administration

Your contact

Simone Horbach
Simone Horbach
Tel.: (0631) 8001-5013
Fax: (0631) 8001-5055
simone.horbach@swk-kl.de

Advertising on the bus

Your contact

Nadja Göttel
Nadja Göttel
Tel.: (0631) 8001-5025
Fax: (0631) 8001-5055
nadja.goettel@swk-kl.de

Special trips

Your contact

Andreas Matheis
Andreas Matheis
Tel.: (0631) 8001-5061
Fax: (0631) 8001-5055
andreas.matheis@swk-kl.de

Points of contact

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)