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The SWK-Infocenter

Do you have questions regarding buses and routes in Kaiserslautern? Do you need advice on tickets and tariffs of the Verkehrsverbund Rhein-Neckar (VRN)? We will be happy to help you in our Infocenter.

At the SWK-Infocenter you will get:

  • The entire range of VRN-tickets
  • Bus stop schedules
  • A card with the bus schedules
  • Bus schedule for Kaiserslautern
  • Bus schedule for the entire Western Palatinate regions and other regions in the VRN
  • Information brochures
  • Route Map of Kaiserslautern (PDF, 187 KB)

Tickets on the bus:

From the bus drivers you can buy:

  • Single tickets
  • Multiple journey tickets
  • Day tickets
  • Regional tickets Rhineland-Palatinate
  • „Schönes-Wochenende-Ticket“ (Special weekend ticket)

Tickets at booking offices:

Multiple journey tickets, weekly and monthly tickets are also available at these locations:

  • Kiosk Reeb: Käthe-Kollwitz-Straße 6
  • Blumen Langhauser: Davenportplatz 3

Tickets and advice

How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)