Your opinion is important to us
If you were not satisfied with our bus service, we would like to hear about it. Whether it’s delays, cancellations, issues with the drivers or any other concerns – your feedback helps us to continuously improve our service.
How to make a complaint
To ensure your enquiry is dealt with quickly and efficiently, please provide us with as much detail as possible.
- Date and time of the incident
- Bus route and direction of travel
- Bus stop or section of the route
- Description of the incident
- Photos, if available
Contact
Our promise
Every complaint is carefully investigated and forwarded to the relevant department. Our aim is to provide you with a prompt response and to resolve any issues.
Thank you very much for your support
Your feedback helps us to improve the quality and reliability of our bus service for all passengers. We thank you for your time and your trust.