SWK Stadtwerke Kaiserslautern GmbH
Bismarckstraße 14
, 67655 Kaiserslautern
Contact
Telephone: 0631 8001-0
Email: info@swk-kl.de
Managing Director
Dr Arvid Blume
Chair of the Supervisory Board
Mayor Beate Kimmel
Company registration details
Kaiserslautern Register Court, HRB 2627
VAT number
DE 148642214
SWK Stadtwerke Kaiserslautern Versorgungs-AG
Bismarckstraße 14
67655 Kaiserslautern
Contact
Telephone: 0631 8001-1200
Email: info@swk-kl.de
Executive Board
Dr Arvid Blume
Chair of the Supervisory Board
Mayor Beate Kimmel
Registration details
Kaiserslautern Register Court, HRB No. 30804
VAT No.
DE 269607749
SWK Stadtwerke Kaiserslautern Verkehrs-AG
Bismarckstraße 14
, 67655 Kaiserslautern
Location:
Stiftswaldstraße 4
67657 Kaiserslautern
Contact
Telephone: 0631 8001-5000
Email: verkehr@swk-kl.de
Executive Board
Dr Arvid Blume
Chair of the Supervisory Board
Mayor Beate Kimmel
Registration details
Kaiserslautern Register Court, HRB No. 2628
VAT No.
DE 254291905
Regulatory Authority for Network Operations
Rhineland-Palatinate
Regulatory Commission, Stiftsstraße 9
, 55116 Mainz
Contact
Telephone: 06131 162254
Fax: 06131 16172254
Email: info@regulierungskammer.rlp.de
Responsible for content in accordance with Section 18(2) and (3) of the MStV.
Scarlett Sapountsis-Schmitt
Karcherstraße 28
67655 Kaiserslautern
Contact
Telephone: 0631 8001-3120
Fax: 0631 8001-3122
Email: scarlett.sapountsis-schmitt@swk-kl.de
Dispute resolution
As a consumer within the meaning of Section 13 of the German Civil Code (BGB), SWK customers may apply to the Energy Conciliation Board for conciliation proceedings to resolve disputes in accordance with Section 111b of the Energy Act (EnWG). SWK Stadtwerke Kaiserslautern is obliged to participate in the conciliation proceedings for the electricity and gas sectors. The contact details for the Energy Conciliation Board are:
Schlichtungsstelle Energie e. V., Friedrichstraße 133, 10117 Berlin, Telephone: 030-2757240-0, Fax: 030-2757240-69, Website: www.schlichtungsstelle-energie.de, Email: info@schlichtungsstelle-energie.de.
This does not affect the customer’s right to take legal action. Furthermore, the customer may contact the Consumer Service of the Federal Network Agency, PO Box 80 01, 53105 Bonn, telephone: 030-22480500, email: verbraucherservice-energie@bnetza.de, to find out about their rights.
Furthermore, our company does not participate in any consumer dispute resolution procedures.
Consumers also have the option of using the European Union’s Online Dispute Resolution (ODR) platform to obtain free assistance with submitting a consumer complaint regarding an online sales contract or online service contract, as well as information on the procedures at the European Union’s consumer arbitration bodies. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr/
If you have any complaints, please contact us at: beschwerdemanagement@swk-kl.de.