Healthy spring water, thirst-quenchers and cleaning agents
Our water is versatile and comes from our region. It originates from the ‘Lauterspring’ spring and 23 deep groundwater wells. In total, we extract around 7.5 million cubic metres of groundwater annually. And just as with electricity, natural gas and district heating, we also provide you with the very best quality as your water supplier. Naturally, always at a fair price. Every day, all year round.
Source
Deep groundwater wells
Groundwater
All the benefits at a glance
Good value for money
100% quality control
From the region
The SWK water traffic light
For the careful use of water
The Water Traffic Light is a valuable tool for the careful management of water resources.
It provides regular updates on the status of the drinking water supply and highlights measures at an early stage to ensure long-term security of supply.
We can all play our part by using drinking water responsibly!
Water quality, prices and services for your region
New disclosure requirements for water
sector companies In June 2023, the second regulation amending the Drinking Water Ordinance (TrinkwV) was enacted to implement the requirements of Directive (EU) 2020/2184.
SWK contributes to the BDEW Wasserinfo portal. The following link contains all the key information from SWK regarding compliance with the EU Drinking Water Directive. BDEW stands for the Federal Association of the Energy and Water Industries.
Help, documents and further links
Downloads
Anmeldung einer Verbrauchsstelle Wasser
PDF
675 kB
Abmeldung einer Verbrauchsstelle Wasser
PDF
227 kB
AVBWasserV - Allgemeine Bedingungen Wasserversorgung
PDF
79 kB
ZVBWasserV – Zusätzliche Bedingungen Wasserversorgung
PDF
370 kB
Tarifinformationsblatt Wasser 2026
PDF
1.5 MB
FAQ – Answers to the most frequently asked questions
As a general rule for human consumption: it is better to let the water run until it becomes noticeably cooler. This ensures that it is fresh.
Our drinking water has a hardness rating of 1 – so it is very soft. The benefits: you need less washing-up liquid and cleaning products. This saves you money and also means the wastewater is much less polluted.
You can find information about the quality of our drinking water here.
There could be a variety of reasons for this.
In this case, please contact our faults helpline: 0631/8001-4444.
The term ‘water hardness’ describes the lime content, or more precisely, the concentration of dissolved calcium and magnesium compounds in the water.
If the water contains a lot of calcium and magnesium, it is referred to as hard water; if it contains little, it is soft water.
Contact
Team SWK Kundenservice
Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm
Our drinking water is precious!
Why this is the case, and lots more information such as
- water abstraction
- water protection
- Drinking water quality
- water supply companies
can be found on the ‘Wasser. Läuft!’ website.
The highest standards,
the best quality
the best quality
Drinking water in Lautern is one of the most strictly monitored foodstuffs in Germany.
We, too, monitor and test it on an ongoing basis.
Water at a good price
Our job: to provide the best possible water supply for Kaiserslautern and the surrounding region. And to do so at fair prices.
Water charges at SWK