Always at your service

Services

Always at your service

We’re from here. And that’s exactly why we’re committed to our town and the region. It’s always been that way, and it always will be.

Energy Partner of the Palatinate

We have over 150 years’ experience as a utility company. And we are happy to share this experience: we offer our expertise, combined with technical services, to you, our customers.

A site manager wearing a hard hat and an orange high-visibility vest is holding a tablet on a building site, with cranes and construction vehicles in the background.

Our strengths, your benefits

All the benefits at a glance

Expertise

Experience

Reliability

Availability

TSM certification

What is the difference between operational management and support services?

Business management

An operations manager is responsible for the commercial and/or technical management of plants and networks.

Examples of commercial management
include:

  • preparing annual accounts
  • Cost accounting
  • Reporting

Examples of technical management
include:

  • Maintenance and inspection of plant
  • On-call service
  • Operation of a control room

Support services

Not all tasks, but only certain activities are carried out.


Examples:

  • Preparation of annual accounts (commercial)
  • Operation of a control room (technical)
  • Energy procurement (energy sector).

How can we help?

A calculator and a pen on a financial overview sheet with figures, ideal for budget planning and monitoring energy costs at Stadtwerke Kaiserslautern.

Accounting & Annual Accounts

A man explains something to the team in front of a glass wall using coloured sticky notes and sketches; creative group work and brainstorming

Planning & Controlling

A customer support staff member wearing a headset at her computer, looking focused and friendly in a modern office environment.

Billing & Customer Service

A technician from Kaiserslautern Municipal Utilities monitors critical systems on a computer in the control room, wearing a helmet and a high-visibility vest.

Strategy & Regulation

Staff from Kaiserslautern Municipal Utilities are laying insulated geothermal pipes in an excavation pit to provide a sustainable energy supply.

Investment Planning & Implementation

Staff at Stadtwerke Kaiserslautern monitor digital control systems on several screens and make phone calls.

24/7 Control Centre & Network Operations

Help, documents and further links

Downloads

Contact

Team SWK Kundenservice

Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm