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SWK Customer Portal

Manage your contracts and customer data online – anytime, anywhere

Your benefits

In the customer portal, you have access to your key contract and customer details at any time.

Among other things, you can:

View invoices and contract documents

Adjust handicaps

Collect personal data

Record meter readings

View and switch tariffs

Report a change of address

Cancel contracts

... and much more!

Registration

Registration on the Stadtwerke Kaiserslautern customer portal for online meter reading submission and tariff calculation.

Access our customer portal via the SWK website or at meineswk.de

Select "Register now!"

Follow the instructions to set up your user account.

Forgotten login details

Login section on the Stadtwerke Kaiserslautern customer portal, featuring fields for email and password, and a ‘Forgotten password’ link.

If you have forgotten your login details, please use the relevant options on the customer portal’s login page.

There, you can reset your password using your registered email address.

Customer Portal and SWK App The features of the Customer Portal are also available via the SWK App.

Simply download the app, log in or register, and get started!

How can we help you?

Contact form

Do you have any questions about our products or services?

We’d be happy to advise you.

Go to the contact form

Book an appointment

Simply book your appointment online at the SWK Customer Service Centre.

Book an appointment now

Opening hours

Here you will find the opening hours of our branches.

We look forward to seeing you.

Our locations

Team SWK Kundenservice

Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm