Our emergency number
In the event of a fault: (0631) 8001-4444
Emergency service: (0800) 8958958
(free of charge)
Our direct line in the event of a gas leak
In the event of a fault: (0631) 8001-2222
Emergency service: (0800) 8456789
(free of charge)
Important telephone numbers
What should you do if you smell gas?
Open all the windows!
Make sure there’s a draught!
Avoid open flames!
No smoking! Do not use lighters, electric switches, plugs or doorbells, and do not use the telephone!
Warn the other residents and leave the building!
Avoid even a faint smell of gas in the street.
Call for help!
Please contact our on-call service from a telephone line outside the building!
