Our emergency number
In the event of a fault: (0631) 8001-4444
Emergency service: (0800) 8958958
(free of charge)
Our direct line in the event of a gas leak
For faults: (0631) 8001-2222
Emergency service: (0800) 8456789
(free of charge)
Important telephone numbers
What should you do if you smell gas?
Open all the windows!
Make sure there’s a draught!
Avoid open flames!
No smoking! Do not use lighters, electric switches, plugs or doorbells, and do not use the telephone!
Warn the other residents and leave the building!
You should also avoid even a faint smell of gas in the street.
Call for help!
Please contact our on-call service from a telephone line outside the building!
