Our Philosophy

Our philosophy is simple: We want to be the best partner and provide the best support to our customers, our employees, and the entire region.

Our perspective

Standing still isn’t an option for us. We’re always on the go and continually developing – essentially, we’re focused on the future. First and foremost, this concerns the technologies we use to produce energy for you, of course. Using an approach that is in harmony with nature is especially important to us – all of the facilities that we install and operate stand out for their efficiency and actively protect our environment and climate. By the way, our long history as a company is a big advantage, because it continually reminds us where we come from.


Our customers

For us, focusing on the future also means staying in touch with you, our customers – being open with each other is key. We believe that communication is essential to a good relationship. The only way we can know that swift action is required is when you tell us how we can assist you. And when we receive positive feedback from you, which we’re happy to say happens quite frequently, your encouragement motivates us to keep giving our best. Communicating also means reaching out to others and giving them advice. Thanks to this approach, our conversations can be the starting point for new, tailored offers that meet your specific needs.

Our employees

We’re naturally also a bit proud of the fact that we have been an attractive employer for people from our city and the region for many years. We think this is directly linked to our philosophy, which builds on traditional values while focusing on the future. It’s good to know that the jobs we offer are secure. This, and the fact that we support and develop our employees as individuals, results in a high level of employee satisfaction and a great working atmosphere at SWK.

Our environment

As you know, actively protecting our environment is a top priority for us. And this is integrated in our entire portfolio, from our production processes, to our products, to our services. All of these efforts naturally have a positive effect on the environmental footprint of those who live in Kaiserslautern. This can be seen in our environmental management system.


Our role in the region

Did you know that we employ more than 650 people? They include colleagues who have already been working for us (and with us) for many years as well as all the young people who begin their training with us each year. Together, we serve as a reliable partner for industry and trade. But that’s not all: We also actively support our region by acting as a sponsor.

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.






Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern

What other customers want to know