Service from A to Z: We offer comfortable and free rides to the Fritz-Walter stadium. We find your purse that you left on the bus. We make sure your advertising on our buses hits the mark. And we look after our schoolchildren’s safety while traveling!
Speaking of safety: our buses are under video surveillance for your protection. Find out more in our data privacy statement.
Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.
Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.
Bismarckstraße 14
67655 Kaiserslautern
Business hours
Mon to Fri from 8.00 am until 5.00 pm
Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de
SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm
Fackelstraße 36
67655 Kaiserslautern
Business hours
Mon, Tue, Fri from 8.30 am until 4 pm
Wed from 8.30 am until 1 pm NEW
Thu from 8.30 am until 6 pm
Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de
SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm
Fruchthallstraße 14
67655 Kaiserslautern
Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm
Tel.: (0631) 8001-3530
Brandenburger Straße 2
67663 Kaiserslautern
Appointments outside are possible
Tel.: (0631) 8001-1602
Karcherstraße 28
67655 Kaiserslautern
