Why get behind the wheel yourself? Driving drains both your bank balance and your patience. We say: leave the car at home and take pubic transport instead. It’s worth it in more ways than one. The bus takes you to wherever you want go in Kaiserslautern – conveniently, comfortably, and for a low price. Plus, you don’t need to worry about finding somewhere to park anymore!

We are here for you

Your contact

Team SWK Verkehrs-AG

Fruchthallstraße 14
67655 Kaiserslautern

Mo. – Fr. von 7.00 bis 18.00 Uhr
Sa. von 10.00 bis 14.00 Uhr

24h Notfallnummer: (0631) 8001-5000

Phone (0631) 8001-3530
Fax (0631) 8001-5055

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.





Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8 am until 5 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

0 person(s) are currently waiting

expected waiting time: 0 minute(s)

last update: 19. November 2019 16:53:55

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu. from 8.30 am until 6 pm
Fri. from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri 7 am until 6 pm
Sa 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern

What other customers want to know