Our more than 150 years of experience as a utility company speak for themselves. We offer you sound advice and a wide range of technical services to ensure that your business benefits, too. All this makes your day-to-day business easier.

Our Strengths as a Service Provider

At a glance

  • Expertise
  • Experience
  • Reliability
  • Availability
  • Technical Safety Management certification

Operations Management

The ability to safely and reliably operate your grids is essential in ensuring supply security. We ensure greater security, higher cost-effectiveness, and offer the best qualifications.

Interested? Learn more about operations management from SWK

Pipe Systems

For a reliable gas, water, or district heating supply: our pipe systems specialists plan new facilities, supervise the construction measures, operate and maintain the systems for you.

Interested? Learn more about our pipe systems services
Your contact

Michael Beine
Phone (0631) 8001-4191
rohrmedien@swk-kl.de

Cable Systems

Hundreds and hundreds of kilometers of cables secure our energy supply and guarantee modern communications. Whether new construction, maintenance, testing, or retrofit measures: our employees make sure that your grid is always in good working order.

Interested? Learn more about our cable media services
Your contact

Bernd Weißmann
Phone (0631) 8001-4251
bernd.weissmann@swk-kl.de

Metering Points

We wear many hats, and one of them is that of a metering point operator. And as part of this, we install measuring equipment and meters wherever energy and water are used. In addition, we offer further services such as utility billing.

Interested? You can find out more about metering points here
Your contact

Christian Ehwein
Phone (0631) 8001-2361
christian.ehwein@swk-kl.de

Grid Operations

Nowadays data is the measure of all things – not only at Google, but also at our company. To this end we constantly monitor nearly 30,000 data points for district heating, gas, electricity, and water. Of course, we are happy to do this for you as well.

Interested? Here you will find everything related to grid operations
Your contact

Heribert Kowatsch
Phone (0631) 8001-4110
netzfuehrung@swk-kl.de

Heating Plants

We supply more than 7,000 households in our city with our efficiently produced district heating. We monitor and administer our plants and those of our customers from a central facility. Do you want to implement your own projects? We would be happy to support you.

Interested? You can find out more about heating plants here

All Technical Services at a Glance

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8.00 am until 5.00 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu from 8.30 am until 6 pm
Fri from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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