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        • SWK Custom Installment
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      • Natural Gas Heating Contracting
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        • SWK Water Quality
        • Water Tariffs
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        • UTAP Customer Service
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        • Directory of Installation Providers
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        • Informational Plans
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        • Garden Water Meters
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        • Technical Services for Business Customers
        • Operations management of municipal utility companies
        • Electronic data exchange
        • Occupational safety
      • SWK app
      • Waste and Sewage
      • Electricity mix
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      • Bus Schedule
        • Bus Service Route Map
        • The Lautrer Night Bus
      • Tickets and Fares for Bus Travel
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        • Park & Ride Shuttle to the Stadium
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        • Bus Advertising
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We Do the Math, You Enjoy the Benefits

Just lean back and relax. The SWK billing service makes your annual heating and utility billing easier than ever before.

Just lean back and relax. The SWK billing service makes your annual heating and utility billing easier than ever before.

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  • Utility Cost Billing Service

Whether you’re a homeowner, owner of multi-family homes, or building manager – it's easy to be overwhelmed by all the calculations involved in billing for heating, utilities, and other operating costs. We understand! Correct billing is regulated by laws and guidelines, which can lead to a lot of questions. We light up the drak for you. We complete all of the necessary work and answer any questions you might have.

Your Benefits with the SWK Billing Service

All benefits at a glance

  • An experienced on-site partner
  • Effective time-saver
  • Transparency, no hidden costs
  • Full legal compliance
  • Custom solutions for your needs

A One-stop Shop!

It’s as easy as that. Our billing service is your one-stop shop. We help you select metering equipment and carry out the installation. We even organize device calibration and registration with the legal calibration authority. And that’s not all: you and your tenants can rely on us from meter reading all the way through to billing. For more information, see our billing service flyer.

  • Flyer SWK Utility Cost Billing Service
This Is How the SWK Billing Service Works
1Initial consultation and basis check: Which operating costs can you allocate?
2You send us all of the necessary documents for the billing process
3We create the total invoice as well as the individual invoices that you send to your tenants.
Interested?
For anyone more interested in kicking back with a cup of tea than combing through utility costs.
Contact us

Electricity

  • Electricity for your Home
  • Electricity for Business Customers
  • Solar Power
  • E-mobility

Natural Gas

  • Natural Gas for your Home
  • Gas for Businesses

We support Kaiserslautern

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Service

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Call us:

(0631) 8001-1200
Mon to Fri: 8 am – 5 pm

customerservice@swk-kl.de

Emergency number:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

If you smell gas:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

Visit us:

SWK Kundenservice-Center
Bismarckstr. 14
67655 Kaiserslautern

Mon to Fri: 8 am – 5 pm

Follow us:
Stadtwerke Kaiserslautern
© 2023 SWK Stadtwerke Kaiserslautern GmbH

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

 

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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