We are concerned about safety: We take our obligations seriously as a utility company to provide information to municipal governments, construction firms, and private individuals about the location of our utility lines. This avoids dangerous situations for people involved in construction work and damage to lines and systems. There are mutual information requirements: Information must be obtained about the location of utility lines before performing construction work.

Conveniently generate a free informational plan

For contractors and businesses

Companies have greater entitlements, such as a choice of plan scale and sheet lines. If you need an information plan, please send us your company’s address stating your contact person to planauskunft@swk-kl.de.

We are here for you

Your contact

Team Planauskunft
Phone (0631) 8001-4469
Fax (0631) 8001-4401
planauskunft@swk-kl.de

For emergencies outside regular business hours, please contact the SWK Emergency Desk at (+49-631) 8001-4444.

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8.00 am until 5.00 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

0 person(s) are currently waiting

expected waiting time: 0 minute(s)

last update: 13. Dezember 2019 15:40:55

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu from 8.30 am until 6 pm
Fri from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

0 person(s) are currently waiting

expected waiting time: 0 minute(s)

last update: 13. Dezember 2019 15:40:58

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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