Call us, write to us, contact us by e-mail, or just drop by. No matter what you want to tell us, no matter what the problem is, we are happy to make time for you. Most importantly, we can be reached in just about any way.

How to reach us

Lost Property

Traffic Control Center
Stiftswaldstrasse 4
67657 Kaiserslautern
Phone: (0631) 8001-5000
Fax: (0631) 8001-5055
E-Mail: verkehr@swk-kl.de

Städtisches Fundamt Kaiserslautern (City of Kaiserslautern Lost and Found)
Rathaus Nord
Benzinoring 1, 3. Obergeschoss, Zimmer C 302
67657 Kaiserslautern
Frau Schmuel
Phone: (0631) 365-4023
E-Mail: sandra.schmuel@kaiserslautern.de

Administration

Simone Horbach
Phone: (0631) 8001-5013
Fax: (0631) 8001-5055
E-mail: simone.horbach@swk-kl.de

Bus Advertising and Bus School

Nadja Göttel
Phone: (0631) 8001-5025
Fax: (0631) 8001-5055
E-mail: nadja.goettel@swk-kl.de

Line Substitution Service, Special Trips and Taxi on-call

Andreas Matheis
Phone: (0631) 8001-5061
Fax: (0631) 8001-5055
E-mail: andreas.matheis@swk-kl.de

Suggestions & Complaints

Crew
Rüdiger Steidel
Phone: (0631) 8001-5060
Fax: (0631) 8001-5055
E-mail: verkehr@swk-kl.de

Schedule and Fares
Klemens Strey
Phone: (0631) 8001-5033
Fax: (0631) 8001-5055
E-Mail: verkehr@swk-kl.de

Mobility Center

Your contact

Team SWK Verkehrs-AG

Fruchthallstraße 14
67655 Kaiserslautern

Mo. – Fr. von 7.00 bis 18.00 Uhr
Sa. von 10.00 bis 14.00 Uhr

24h Notfallnummer: (0631) 8001-5000

Phone (0631) 8001-3530
Fax (0631) 8001-5055
verkehr@swk-kl.de

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

Request


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Email

Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8.00 am until 5.00 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu from 8.30 am until 6 pm
Fri from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

What other customers want to know

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