The SWK „Kundenbeirat“ (customer advisory board)

The Institution „Kundenbeirat” had a long tradition in the Gasanstalt Kaiserslautern AG.

After the merger of the Gasanstalt Kaiserslautern AG and the TWK Technische Werke Kaiserslautern Versorgungs-AG into the SWK Stadtwerke Kaiserslautern Versorgungs-AG, a “Kundenbeirat” was appointed for the first time in 2012

The customer advisory board of SWK Versorgungs-AG is supposed to:

  • Strengthen the relationship between SWK and its customers,
  • Foster the exchange of views between SWK and its customers,
  • Deepen the flow of information between SWK and its customers,
  • Further improve the dialogue with customers by proposing optimizations for customer service.

The SWK “Kundenbeirat” meets twice a year and maintains direct information exchange with the management board.
You can contact the customer advisory board by email to let them know about suggestions, requests and recommendations.

Members of the SWK customer advisory board:

  • Dr. Gottfried Eisenbeis, Vorsitzender
  • Uwe Adam, stv. Vorsitzender
  • Liesel Durst
  • Gerard Denu
  • Gerhard Dohna
  • Christoph Heyn
  • Sigrid Irlesberger-Reiling
  • Klaus-Dieter Kraemer
  • Horst Müller
  • Karl Pletsch
  • Peter Przesdzink
  • Oliver Rechenbach
  • Jürgen Reincke
  • Wilhelm Welker

We are here for you

Your contact

Frau Ursula Krämer
Phone (0631) 8001-3126
ursula.kraemer@swk-kl.de

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

Request


Userdata

Files

Email

Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8.00 am until 5.00 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

0 person(s) are currently waiting

expected waiting time: 0 minute(s)

last update: 13. Dezember 2019 15:23:57

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu from 8.30 am until 6 pm
Fri from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

0 person(s) are currently waiting

expected waiting time: 0 minute(s)

last update: 13. Dezember 2019 15:23:59

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

What other customers want to know

Contact