SWK increases your mobility

Welcome aboard: The bus fleet of SWK increases your mobility and brings you comfortably and economically to your destination throughout the entire city. 63 modern buses are providing services on 14 different bus lines!

High quality

The SWK Verkehrs-AG has established and maintains a quality management system according to DIN ISO 9001 and an environmental management system according to DIN ISO 14001.

Certificate DIN ISO 9001 (PDF, 1.6 MB)

Certificate DIN ISO 14001 (PDF, 1.6 KB)


How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)