We provide our customers with more than just energy. We are there for you, regardless of whether you need support with electricity grids, services related to meters or metering, or central documentation.

Meters and Operation of Meters – Capturing Accurate Quantities

Our experts will be happy to help you with all topics related to meters:

Metering point operations
  • Electricity meters
  • Gas meters
  • Water meters
  • Heat meters/heat cost allocators
Our metering services
  • Remote meter reading
  • On-site meter reading
  • Transfer of meter readings
EK312 test center for metering devices (electricity)
  • Initial calibration
  • Recalibration
  • Evaluation of data
  • Random testing
Your contact

Christian Ehwein
Phone (0631) 8001-2361

Electricity Grid – Playing It Safe

Planning, construction, maintenance – we are your one-stop-shop for grid services.

Transformation station and local grid
  • Planning
  • Construction
  • Maintenance
Low and medium voltage cables and grids
  • Planning
  • Installation
  • Assembly
  • Maintenance
Lighting for public and private areas
  • Planning
  • Construction
  • Maintenance
Fiber-optic cables/control cables (Cu)
  • Planning
  • Installation
  • Assembly
  • Maintenance
  • Fault detection
  • Acceptance test
Data cable installation – in-house data networks
  • Planning
  • Installation
  • Assembly
  • Acceptance test
Operations management for local grids
  • Planning
  • First-time construction
  • Expansion work
  • Maintenance
Your contact

Bernd Weißmann
Phone (0631) 8001-4251

Other services around the power grid

Cable testing vehicles
  • Assembly defect or insulation resistance testing
  • Fault detection in low and medium voltage grids
  • Cable depth and location detection
  • Cable length detection
  • Cable selection and identification
  • Graphic documentation of installed cables using GPS
Protection technology for medium voltage technology
  • Parameterization,
  • commissioning, and
  • repeat testing of time-delay overcurrent protection, distance relays, and grid/plant protection relays
  • Maintenance of protection relays
  • Planning and implementation of protection concepts
Measurement technology for energy supply grids
  • Power quality measurements
  • Load flow analyses
  • Grounding tests
Grid calculations
  • Creation of grid calculations, including short-circuit calculations and load flow analyses
  • Grid compatibility calculations for renewable energy plants (subject to the German Renewable Energy Sources Act)

Central Documentation – Everything You Need

We support you in the administration of your supply and sewage disposal structures. And all this efficiently and at a low cost! Take advantage of our many years of experience in documenting supply and sewage disposal lines and in the management of geographic reference data.

Our range of services includes:

  • Data and application hosting, both of geographic reference data and document management systems
  • Grid documentation for all supply and sewage disposal sectors (electricity, gas, water, waste water, telecommunications)
  • Creation of circuit diagrams and overview plans
  • Production of special plans and thematic maps
  • Grid analyses and evaluations
  • Scanning and copying of oversize documents
  • GIS consultation
  • Training on GIS products and DMS
  • Technical surveying

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.





Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8.00 am until 5.00 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon, Tue, Fri from 8.30 am until 4 pm
Wed from 8.30 am until 1 pm NEW
Thu from 8.30 am until 6 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern

What other customers want to know