The SWKcard – our way of saying thanks!

With your SWKcard you get exclusive benefits from our cooperation partners.

Relax in the sauna, have fun bowling or climbing, take your family to the zoo or to the Freizeitbad, or enjoy great team sports with others – discover the great variety of recreational activities you can enjoy with the SWKcard.

The complimentary SWKcard is available to all customers who get their electricity and/or natural gas via a supply contract with SWK Stadtwerke Kaiserslautern Versorgungs-AG or abita Energie Otterberg GmbH and who have authorized direct debit for this contract account.

By authorizing direct debit, you make our work a whole lot easier. The SWKcard is our way of thanking you for your loyalty to SWK.

SWKcard Partners

SWKcard Flyer (PDF, 4.8 MB)
download SWKcard Flyer 2017 - Stadtwerke Kaiserslautern | Customer card

With your SWKcard you will receive discounts at the following partners / events:

How to use the SWKcard

Using the SWKcard at one of our partners is completely independent of the activation of your SWKcard as a seasonal ticket for the Kaiserslautern Garden Fair and the Japanese Garden.

The SWKcard is mailed to you automatically.
Simply remove the card from the letter along its perforation – that’s it.
Your SWKcard is ready for use: just present it to the SWKcard partners and save money!

Customers who sign an electricity or natural gas supply contract with direct debit authorization during the course of the year will receive the SWKcard by mail automatically after the contract has been confirmed.

The SWKcard 2018 will be mailed out at the end of February. If, despite being eligible, you have not yet received your SWKcard 2018 by the beginning of March, please do get in touch with us:
Phone (0631) 8001-1555.

The SWKcard 2018 is valid until February 28, 2019.  

More information to the SWKcard:

Flyer SWKcard 2018 (PDF, 4.8 MB)


How to contact us

Our locations

Call us!

  • SWK Customer Service Center
    Mon. - Fri. from 8:00 am until 5:00 pm
    Please call (0631) 8001-1200
  • SWK CityServiceCenter
    Mon. - Wed. from 8:30 am until 4:00 pm
    Thu. from 8:30 am until 6:00 pm
    Fri. from 8:30 am until 4:00 pm
    Please call (0631) 8001-1200
  • Energy Consulting Center
    Appointments outside are possible
    Please call (0631) 8001-1602

Write to us!

Service disruption reports

Notify us of disruptions in your power, gas, water or district heating supply.
Around the clock - throughout the year.

  • Emergency service:
    Disruption: (0631) 8001-4444
    Emergency service: (0800) 8958958 (toll-free)
  • Smell of gas:
    Disruption: (0631) 8001-2222
    Emergency service: (0800) 8456789 (toll-free)