Use your SWKcard to go to the Zoo
The wild side of Kaiserslautern – an experience for the whole family!
Enjoy nature and learn a lot about the animal kingdom.
Save 10% on single day tickets for adults.
You get a €5 discount on the annual family pass.
Simply present your valid SWKcard at the counter.
Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.
Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.
Bismarckstraße 14
67655 Kaiserslautern
Business hours
Mon to Fri from 8.00 am until 5.00 pm
Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de
SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm
Fackelstraße 36
67655 Kaiserslautern
Business hours
Mon to Wed from 8.30 am until 4 pm
Thu from 8.30 am until 6 pm
Fri from 8.30 am until 4 pm
Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de
SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm
Fruchthallstraße 14
67655 Kaiserslautern
Business hours
Mon to Fri from 7 am until 6 pm
Sat from 10 am until 2 pm
Tel.: (0631) 8001-3530
Brandenburger Straße 2
67663 Kaiserslautern
Appointments outside are possible
Tel.: (0631) 8001-1602
Karcherstraße 28
67655 Kaiserslautern
