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        • Directory of Installation Providers
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        • Informational Plans
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        • Garden Water Meters
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        • Technical Services for Business Customers
        • Operations management of municipal utility companies
        • Electronic data exchange
        • Occupational safety
      • SWK app
      • Waste and Sewage
      • Electricity mix
    • Bus Service
      • Bus Schedule
        • Bus Service Route Map
        • The Lautrer Night Bus
      • Tickets and Fares for Bus Travel
      • Overview of Services
        • Contact Information
        • Park & Ride Shuttle to the Stadium
        • Lost Property
        • Bus Advertising
    • We Support Kaiserslautern
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        • SWK-wireless
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        • Heat Storage Units
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The Classic – You’re in Safe Hands

Don’t worry – with us, you’ll never run out of energy. We automatically supply you via the basic supply tariff if you don’t have a special electricity tariff.

Don’t worry – with us, you’ll never run out of energy. We automatically supply you via the basic supply tariff if you don’t have a special electricity tariff.

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  • Basic and Backup Electricity Supply for Private Customers
Your offer for low-cost electricity is just a few clicks away
1Enter your ZIP code and consumption
2Select your low-cost contract
3Order online – it’s easy!

Convenient, reliable, secure – we supply every household in our supply area with the basic supply, if no special electricity tariff has been concluded. And we’re always ready to jump in should an energy company file for bankrupty: the substitute tariff means you’ll get your energy from us.

Your Alternatives to the Basic Supply Tariff

Would you like to switch from the basic supply tariff? You can find the right option for you here and save in the process.

Our Three Most Popular Electricity Tariffs for Private Customers

SWK Solo/Familia garant
Energy for you and me
Because it’s always the perfect fit.
  • Best price invoicing according to consumption
  • Price guarantee until 31 December of any given year
  • Customer service both in person and online
  • SWKcard
Tariff details
Our Bestseller
SWK Luna garant
Energy for night owls
Because I love to turn the night into day.
  • Low prices at night
  • Term until 31 December of a calendar year
  • Limited price guarantee
Tariff details
SWK Natura Basic
Environmentally friendly electricity
Because I love nature.
  • 100 percent energy generated from hydropower – TÜV-certified
  • Regular subscription to our customer magazine
  • SWKcard
  • SWK-wireless
  • Personal customer support
Tariff details

What other customers want to know

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Any questions? We are happy to help you personally
Arrange your consultation now

Electricity

  • Electricity for your Home
  • Electricity for Business Customers
  • Solar Power
  • E-mobility

Natural Gas

  • Natural Gas for your Home
  • Gas for Businesses

We support Kaiserslautern

  • Innovation
  • News Overview
  • Commitment

Service

  • FAQs
  • Construction Work Notifications
Call us:

(0631) 8001-1200
Mon to Fri: 8 am – 5 pm

customerservice@swk-kl.de

Emergency number:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

If you smell gas:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

Visit us:

SWK Kundenservice-Center
Bismarckstr. 14
67655 Kaiserslautern

Mon to Fri: 8 am – 5 pm

Follow us:
Stadtwerke Kaiserslautern
© 2023 SWK Stadtwerke Kaiserslautern GmbH

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

 

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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