Stadtwerke Kaiserslautern
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        • Solar Power
        • Electricity Mix
        • SWK Custom Installment
      • Natural Gas
        • Natural Gas for your Home
        • Gas for Businesses
        • SWK Custom Installment
      • District Heating
      • Natural Gas Heating Contracting
      • Water
        • SWK Water Quality
        • Water Tariffs
      • E-mobility
    • Service
      • Customer Service
        • FAQs
        • Form center
        • Utility Cost Billing Service
        • Construction Work Notifications
        • UTAP Customer Service
      • All about Construction
        • House Connections
        • Electricity and Water for Construction Sites
        • Directory of Installation Providers
        • Subsidy Programs
        • Informational Plans
        • Energy Certificate
        • Garden Water Meters
      • Services
        • Technical Services for Business Customers
        • Operations management of municipal utility companies
        • Electronic data exchange
        • Occupational safety
      • SWK app
      • Waste and Sewage
      • Electricity mix
    • Bus Service
      • Bus Schedule
        • Bus Service Route Map
        • The Lautrer Night Bus
      • Tickets and Fares for Bus Travel
      • Overview of Services
        • Contact Information
        • Park & Ride Shuttle to the Stadium
        • Lost Property
        • Bus Advertising
    • We Support Kaiserslautern
      • Innovation
        • SWK-wireless
      • Sustainability
        • Neighborhood storage unit
        • Heat Storage Units
        • Energy Forum
        • House of Water
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        • Events
        • Guided tours
        • Customer magazine
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        • Sponsorship Activities
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  • Helpcenter
    • Quicklinks
    • Call us:
      (0631) 8001-1200
      Mo to Fr: 8:00 am until 5:00 pm
    • Allgemein
    • Contact form
    • Locations
    • FAQs
    • Form center
  • My SWK
  • Deutsch
  • English
Excellence in Technical Services

You make sure that everything runs smoothly in your municipality, and we are fully committed to supporting you.

You make sure that everything runs smoothly in your municipality, and we are fully committed to supporting you.

  • Home
  • Products & Services
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  • Operations management of municipal utility companies
  • Technical Services for Municipal Utility Companies

You can rely on our knowledge and experience. As a municipal utility company, we offer a wide range of technical services and support you in dealing with important tasks in your municipality. We gladly offer you the following services:

Metering Operations – Capturing Accurate Quantities

Our experts will be happy to help you with all topics related to meters:

Metering point operations
  • Electricity meters
  • Gas meters
  • Water meters
  • Heat meters/heat cost allocators
Our metering services
  • Remote meter reading
  • On-site meter reading
  • Transfer of meter readings
EK312 test center for metering devices (electricity)
  • Initial calibration
  • Recalibration
  • Evaluation of data
  • Random testing

Electricity Grid – Playing It Safe

Planning, construction, maintenance – we are your one-stop-shop for all grid services for your municipality.

Transformer station and local grid
  • Planning
  • Construction
  • Maintenance
Low and medium voltage cables and grids
  • Planning
  • Installation
  • Assembly
  • Maintenance
Lighting for public and private areas
  • Planning
  • Construction
  • Maintenance
Fiber-optic cables/control cables (Cu)
  • Planning
  • Installation
  • Assembly
  • Maintenance
  • Fault detection
  • Acceptance test
Data cable installation – in-house data networks
  • Planning
  • Installation
  • Assembly
  • Acceptance test
Operations management for local grids
  • Planning
  • First-time construction
  • Expansion work
  • Maintenance
Cable testing vehicles
  • Assembly defect or insulation resistance testing
  • Fault detection in low and medium voltage grids
  • Cable depth and location detection
  • Cable length detection
  • Cable selection and identification
  • Graphic documentation of installed cables using GPS
Protection technology for medium voltage technology
  • Parameterization,
  • commissioning, and
  • repeat testing of time-delay overcurrent protection, distance relays, and grid/plant protection relays
  • Maintenance of protection relays
  • Planning and implementation of protection concepts
Measurement technology for energy supply grids
  • Power quality measurements
  • Load flow analyses
  • Grounding tests
Grid calculations
  • Creation of grid calculations, including short-circuit calculations and load flow analyses
  • Grid compatibility calculations for renewable energy plants (subject to the German Renewable Energy Sources Act)

Central Documentation – Everything You Need

We support your municipality in the administration of your supply and sewage disposal structures. And all this efficiently and at a low cost! Take advantage of our many years of experience in documenting supply and sewage disposal lines and in the management of geographic reference data.

Our range of services includes:

  • Data and application hosting, both of geographic reference data and document management systems
  • Grid documentation for all supply and sewage disposal sectors (electricity, gas, water, waste water, telecommunications)
  • Creation of circuit diagrams and overview plans
  • Production of special plans and thematic maps
  • Grid analyses and evaluations
  • Scanning and copying of oversize documents
  • GIS consultation
  • Training on GIS products and DMS
  • Technical surveying
Your contact

Frau Nicola Klein
Phone (0631) 8001-8461
nicola.klein@swk-kl.de

Electricity

  • Electricity for your Home
  • Electricity for Business Customers
  • Solar Power
  • E-mobility

Natural Gas

  • Natural Gas for your Home
  • Gas for Businesses

We support Kaiserslautern

  • Innovation
  • News Overview
  • Commitment

Service

  • FAQs
  • Construction Work Notifications
Call us:

(0631) 8001-1200
Mon to Fri: 8 am – 5 pm

customerservice@swk-kl.de

Emergency number:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

If you smell gas:

Disturbances:
(0631) 8001-2222

Emergency service:
(0800) 8456789 (gebührenfrei)

Visit us:

SWK Kundenservice-Center
Bismarckstr. 14
67655 Kaiserslautern

Mon to Fri: 8 am – 5 pm

Follow us:
Stadtwerke Kaiserslautern
© 2023 SWK Stadtwerke Kaiserslautern GmbH

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

 

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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