How can we help you?
Contact form
Do you have any questions about our products or services?
We’d be happy to advise you.
Book an appointment
Simply book your appointment online at the SWK Customer Service Centre.
Book an appointment nowOpening hours
Here you will find the opening hours of our branches.
We look forward to seeing you.
Disruptions, Emergency Services & Contact Details
SWK Emergency Number
In the event of a power cut:
0631 8001-4444
Emergency service:
0800 8456789 (free of charge)
Direct line in the event of a gas leak
In the event of a fault:
0631 8001-2222
Emergency service:
0800 8456789 (free of charge)
Natural gas
spherical storage tanks
Detailed information about our natural gas storage facilities on Brandenburger Straße in accordance with Section 8a of the Major Accidents Ordinance.
To the overview pageMobility Centre
Lost and Found
Have you found or lost something?
Please contact the Traffic Control Centre.
Timetable changes
Events, diversions, roadworks: there are many reasons why bus timetables may change.
About the timetable changesWaiting
0 people
Wait time
approx. 2 minutes
Last update: 15.07.2026 | 02:37
14
Bismarckstraße, 67655 Kaiserslautern
0631 8001-1200
kundenservice@swk-kl.de
SWK Customer Service Centre
Opening hours and service times
Monday & Tuesday: 8 am – 5 pm
Wednesday: 8 am – 1 pm
Thursday & Friday: 8 am – 5 pm
Team SWK Kundenservice
Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm