Certified safe care for you
To ensure you are always well looked after, we invest not only in modern technology, but also in the expertise and safety of our staff. Our certifications demonstrate the reliability of our organisation and the consistent quality of our care services. All processes are regularly analysed, assessed, audited and monitored as part of our audit procedures. This guarantees you, as a customer, the continuous improvement and further development of our products and services, whilst actively protecting the climate and the environment.
Technical Safety Management (TSM)
Highly technical processes, the handling of hazardous substances or high voltages create a working environment that allows for no compromises. Our TSM ensures that the currently applicable standards of the utilities sector are applied across all divisions.
Regular TSM inspections guarantee you:
- Security of supply across all networks and facilities
- On-call service (24/7 support)
- Compliance with applicable standards
- Organisational security
- Technical risk management
- Health and safety for our staff
Information Security Management System
Digital attacks on businesses and public sector organisations are becoming increasingly common and can cause considerable damage to the organisations affected and their customers. Our certified Information Security Management System (ISMS) ensures reliable protection for our systems, our technical expertise and, last but not least, your data against such threats.
This enables us to:
- Detect potential attacks and counter them effectively
- Protect your data
- Safeguard your supply
- Protect our systems
- Preserve our knowledge
- Ensuring the confidentiality, integrity and availability of information
Integrated Environmental and Energy Management System
Through our certified environmental and energy management system (DIN EN ISO 14001 & 50001), we aim to protect our environment from harmful impacts, conserve natural resources and support the transition to a climate-neutral economy. We aim to counteract the already noticeable effects of climate change by reducing our own energy consumption and the associated emissions, improving the efficiency of our technical systems and systematically expanding our use of renewable energy sources.
This enables us to:
- Keep prices stable
- Reduce the burden on the environment
- Conserve limited resources
- Reduce CO₂ emissions
- Make an active contribution to climate protection
