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Set your preferred discount

The SWK ‘Wunschabschlag’ gives you flexibility.
And provides you with peace of mind too.

The benefits of the SWK customised advance payment scheme

Sometimes life changes: a third child arrives, your grandmother moves in with you, or you suddenly find yourself working from home. All of this usually goes hand in hand with higher electricity, water or natural gas consumption.

It’s a good thing the SWK Customised Advance Payment Scheme exists. Because it protects you from any nasty surprises. Simply adjust your advance payment instalments and you’ll never have to make any top-ups again.

Energy monitoring dashboard on a laptop; users analyse consumption data and potential savings; Kaiserslautern Municipal Utilities

All the benefits at a glance

Energy costs at a glance

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Complete flexibility

Greater security

How the SWK ‘Wunschabschlag’ works

You can adjust your
instalment amount
yourself

We’ll change the
amount

And you’ll be on the
safe side

Changing your instalment amount made easy

Simply choose what you want to adjust your instalment amount for on a permanent basis: electricity, gas, water, heating? One of these categories? Or several?

You can also choose whether you’d like to permanently increase your future instalment by 10, 20 or 30 per cent. You can do this easily online via our customer portal at meineswk.de. Or you can visit us at our customer centre in the city centre.

You can change your preferred instalment amount at any time – either online or in person.

How can we help you?

Contact form

Do you have any questions about our products or services?

We’d be happy to advise you.

Go to the contact form

Book an appointment

Simply book your appointment online at the SWK Customer Service Centre.

Book an appointment now

Opening hours

Here you will find the opening hours of our branches.

We look forward to seeing you.

Our locations

Team SWK Kundenservice

Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm