We light up Kaiserslautern

Single or family, no matter whether you use little electricity or a lot: We flexibly adapt Solo/Familia garant to your needs. Switching over is easy.

SWKBestseller

Single or family, no matter whether you use little electricity or a lot: We flexibly adapt Solo/Familia garant to your needs. Switching over is easy.

We keep Kaiserslautern going – with natural gas

Natural gas is a truly amazing energy source. You can use it to heat, cook, and even power a car! Switching over is easy.

Switch
now!

Natural gas is a truly amazing energy source. You can use it to heat, cook, and even power a car! Switching over is easy.

We get Kaiserslautern from A to B

Our buses can take you nearly everywhere. Just jump on board and enjoy a trouble-free ride without the hassle of looking for a parking space. Rethinking your options is easy.

Jump on board!

Our buses can take you nearly everywhere. Just jump on board and enjoy a trouble-free ride without the hassle of looking for a parking space. Rethinking your options is easy.

For 125 years, we at Stadtwerke Kaiserslautern have been on hand for our customers: With all our energy. Our employees ensure that you are provided with everything you need at any time – from electricity, gas, heat and water to public transit.

On-site service is our definition of customer-friendliness.

Learn more about us
 

We are here for you

Your contact

Team SWK Kundenservice
Mo bis Fr: 8 – 17 Uhr
Phone (0631) 8001-1200
kundenservice@swk-kl.de

For you. With all our energy.

Do you have any questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri from 8 am until 5 pm

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

Current waiting time

SWK Customer Service Center
Business hours are
Mo. – Fr. from 8:00 am until 5:00 pm

SWK CityServiceCenter

Fackelstraße 36
67655 Kaiserslautern

Business hours
Mon to Wed from 8.30 am until 4 pm
Thu. from 8.30 am until 6 pm
Fri. from 8.30 am until 4 pm

Tel.: (0631) 8001-1200
Email: customerservice@swk-kl.de

Current waiting time

SWK CityServiceCenter
Business hours are
Mo. – Wed. from 8:30 am until 4:00 pm
Thu. from 8:30 am until 6:00 pm
Fr. from 8:30 am until 4:00 pm

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Mon to Fri 7 am until 6 pm
Sa 10 am until 2 pm

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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