Your free bonus
The SWKcard is our way of saying thank you for your loyalty as an electricity and natural gas customer. The only requirement is that you have authorised us to take payments by direct debit from your contract account. The SWKcard is free of charge and is always valid for 12 months – from 1 March
of the year of issue up to and including February of the following year.
Take advantage of the many attractive leisure offers and discounts from our SWKcard partners and look forward to plenty of benefits from the region, for the region.
Your benefits
Discover great leisure activities in the region
Get exclusive discounts and save money
Take advantage of additional special offers throughout the year
Always have your digital SWKcard to hand
Share vouchers with family members
Digital, simple and convenient
Use the digital SWKcard via the SWK app. We’ll keep you up to date with the latest offers, benefits and new SWKcard partners.
It's as simple as this:
Open the customer portal – My SWK. Select ‘Register now!’ and complete the online form. You will then receive an email asking you to confirm your registration.
Already registered?
If so, you can simply log in to the app later using your customer portal login details.
Open the SWK app and select ‘Customer Portal’ from the bottom menu bar. The ‘Profile’ button will now appear; please tap it.
Please enter your login details (email and password) for the customer portal – the ones you set during the registration process – in the fields displayed.
Tap “LOGIN” and your digital SWKcard will be ready to use; you can then browse and redeem coupons from SWKcard partners.
Please note: Some coupons can only be redeemed once. Please do not open the coupons until you are asked to do so by staff at the till.
Attractive special offers
Family days, special screenings and holiday promotions – many SWKcard partners offer attractive special promotions for individual days or specific periods. You can find all the dates and offers here. Do check back regularly and see what surprises we have in store for you. We’re constantly updating the offers for you
All SWKcard partners 2026
Make the most of the great benefits across a wide range of categories. For all ages. To suit every taste. We hope you enjoy them!
Culture, Concerts & Entertainment
Kammgarn
A €3 discount at the box office and further discounts on selected events
Musikverein Kaiserslautern 1840 e. V.
15% discount on concert tickets
Freilichtspiele Katzweiler e. V.
Up to 50% off SWKcard special events
Abteikirche Otterberg
A €1 discount per ticket
mpk Museum Pfalzgalerie Kaiserslautern
Free admission
Deutsche Radio Philharmonie Saarbrücken Kaiserslautern
50 per cent discount on ensemble concerts
Pfalztheater
10% discount at the box office
Stadtmuseum Kaiserslautern
€1 off the admission price
Fruchthalle - Stadt Kaiserslautern
10 per cent discount on symphony and chamber music concerts
PROVINZ Programmkino
A free soft drink and a €1 discount on popcorn
Games, fun & adventure
Planet Bowling
Two for one: save on a free spin worth €40
Zoo Kaiserslautern
€10 off annual passes and reduced-price day tickets
RockTown
10% discount on day tickets
Kinder Spiel & Spaß Fabrik
€0.50 discount per person
TeamEscape
10% discount on the total bill
Gate99 - Gleamgolf
€1 off per game
Gate99 - Lasertag
€2 off per game
Gate99 - Trampolinarena
€1.50 off the standard price
3D-Town
Free key ring with name engraving
KeyTown Live Escape Rooms
Time Travel
€5 off a ticket
Club sport – both as a participant and a spectator
TuS 04 Kaiserslautern Dansenberg
€1 discount on home matches
Axel Roos Fußballschule
10% off all camps
Karateverein Budokan e. V. Kaiserslautern
Up to 20% for new members
Badmintonverein Kaiserslautern e. V.
3-month exemption from contributions
TSG 1861 Kaiserslautern e. V.
Pikes Kaiserslautern e.V.
€2 off at home matches
Music, Orchestras & Professional Development
Sport, Health & Leisure
monte mare
20% off day tickets or 4-hour tickets
Deutsches Rotes Kreuz Kaiserslautern-Stadt e.V.
Set-up fees and a €2 discount on home emergency call schemes
Salzgrotte MEDICA
€1 off a single ticket
FiT FOR LIFE
5 weeks’ trial training for just €39
Femlounge
€1 off the weekly price
PHYSIOFUX
The registration fee and the first month’s subscription fee are waived
Glücksmomente
20% discount on all services paid for out of pocket
FitX
€5 off the monthly fee
Help, documents and further links
Downloads
The SWKcard is an exclusive offer for our electricity and natural gas customers who have set up a direct debit. Not yet a customer but would like to take advantage of this offer? Choose your tariff now and get your SWKcard!
Simply complete the SEPA Direct Debit mandate and email it to us at kundenservice@swk-kl-de.
Do you have any questions about SEPA direct debits?
Simply call us on 0631 8001-1200 or contact us by email.
The SEPA direct debit scheme (direct debit authorisation) is one of the most popular payment methods. It significantly simplifies workflows for everyone involved. As a customer, you save yourself the trouble of, for example, filling in a bank transfer form and do not need to adjust a standing order if the instalment amount changes. Furthermore, paying by direct debit prevents you from falling into arrears.
With its low costs, direct debit is attractive both to you as a customer and to SWK. The payment method is also very secure. You can even reverse a payment that has already been made.
Yes, customers who would like a printed card can complete the application form for the physical SWKcard. Please send us the fully completed application form by post or via email to kundenservice@swk-kl-de.
FAQ – Answers to the most frequently asked questions
Contact
Team SWK Kundenservice
Mon & Tue: 8 am – 5 pm
Wed: 8 am – 1 pm
Thu & Fri: 8 am – 5 pm